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Support

Quick fixes for the most common issues. Still stuck? Contact us and we’ll sort it.

Install / “Add to Chrome”

If the button doesn’t work, open the store and search ClearBlock.

  1. Open the store below.
  2. Click Add to Chrome (or Get on Edge).
  3. Pin the extension for quick access.
Open Chrome Web Store Open Edge Add-ons

Tip: If the extension is disabled, open chrome://extensions and toggle it on.

Activate Premium (Paddle)

Toolbar icon → Options → Restore Premium, then paste your license from your Paddle receipt.

Open Premium

Billing or refunds: open your Paddle receipt and click View order / Manage subscription, or see our Refund Policy.

Pause or allowlist a site

Click the toolbar icon → toggle Pause on this site → reload. Premium offers Strong / Balanced / Relaxed modes.

If a site needs ads to function, try Relaxed instead of fully pausing.

Quick FAQs

Will ClearBlock change my search engine or new tab?

No — ClearBlock respects your default search settings and does not replace your new tab.

I purchased Premium but I can’t find my key

Search your inbox for “Paddle” and “ClearBlock.” Your receipt includes the license key and a View order / Manage subscription link.

Something broke on a site after enabling the blocker

Reload first. If it persists, either use Pause on this site or switch to Relaxed (Premium). If still broken, email us with the URL and a screenshot.